Privacy Policy

Personal Information

• Account Information: Name, email address, phone number, profile picture
• Location Data: Country, city, delivery addresses, store locations
• Payment Information: Billing addresses, payment methods (processed securely through our payment partners)
• Communication Data: Messages, support tickets, feedback, reviews

Business Information

• Store Data: Store name, description, logo, business address, contact information
• Product Information: Product listings, inventory data, pricing, categories
• Employee Data: Staff information, roles, permissions, activity logs
• Analytics Data: Sales reports, customer behavior, performance metrics

Technical Information

• Usage Data: Pages visited, features used, time spent, click patterns
• Device Information: IP address, browser type, device type, operating system
• Log Data: Server logs, error reports, performance data

Service Provision

• Provide and maintain our e-commerce platform
• Process orders, payments, and deliveries
• Manage store operations and inventory
• Enable POS system functionality
• Provide customer support and communication

Business Operations

• Analyze platform usage and performance
• Improve our services and user experience
• Develop new features and functionality
• Conduct research and analytics
• Ensure platform security and prevent fraud

Communication

• Send order confirmations and updates
• Provide customer support
• Send important service notifications
• Share promotional offers (with consent)
• Notify about policy changes

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform:

• Payment Processors: Bankak, Stripe for secure payment processing
• Authentication Services: Kinde for user authentication and authorization
• Database Services: Neon for secure data storage
• Logistics Partners: Delivery and shipping service providers
• Analytics Services: Performance monitoring and analytics tools

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or court orders
• Government requests or investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities
• Protection of user safety and security

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

Security Measures

• Encryption: Data encrypted in transit and at rest
• Access Controls: Role-based access and authentication
• Secure Infrastructure: Cloud-based security with regular updates
• Monitoring: Continuous security monitoring and threat detection
• Backup: Regular data backups and disaster recovery
• Training: Staff security awareness and training programs

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• View your account information and activity logs

Correction and Updates

• Update or correct your personal information
• Modify your account settings and preferences
• Change your communication preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain data processing activities

Communication Preferences

• Opt-out of marketing communications
• Manage notification preferences
• Control data sharing settings

Types of Cookies

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

Managing Cookies

You can control cookies through your browser settings or our cookie preference center:

• Block or delete cookies in your browser
• Set preferences for different cookie types
• Opt-out of non-essential cookies
• Clear existing cookies and data

Retention Periods

• Account Information: Until account deletion or 3 years of inactivity
• Transaction Data: 7 years for tax and legal compliance
• Communication Records: 3 years for customer support purposes
• Analytics Data: 2 years for business insights
• Marketing Data: Until consent is withdrawn

Privacy Team

• Email: privacy@amazol.com
• Phone: +1 (555) 123-4567
• Address: 123 Commerce Street, Business District, City, State 12345

Data Protection Officer

For EU residents and GDPR-related inquiries, you can contact our Data Protection Officer at dpo@amazol.com